April 03, 2017
I would like my advisor Daniel Richardson to be acknowledged for the fantastic support he has provided Jan and myself. He is always available and ever willing to talk and answer any questions we have. In addition Daniel is extremely patient and spends the time with me I need to understand the web interface and how to get things done. And no we are not related but maybe his surname has something to do with it nevertheless...... Great job Daniel and I am really glad you were assigned our advisor
April 03, 2017
I and my firm get great service from a bunch of competent professionals who most importantly have a great attitude. Keep up the good work, I appreciate it.
March 28, 2017
I would highly recommend no worries to any company that requires an accountancy service. I have found them to be highly professional, reliable and responsive to my company's needs. I fully appreciate all the help and support given to me over the years
March 08, 2017
Hi guys - I just wanted to let you know how much my partner and I have appreciated all the work that our account rep, Chris Oakes, has put into helping us recently in pulling together some paper work for a visa application. He has been responsive, proactive and nothing is ever too much trouble for him. Make sure you hold on to him, he has been the best accountant we have had!! Thanks again.
January 30, 2017
I used your services from 2013 to 2015. During that time, Sarena was my account manager.
I just wanted to let you know that she is a credit to your company, and one of the most helpful people I've dealt with in any industry. She was knowledgeable, very responsive, patient, and took the time to explain things in a straightforward way. I wouldn't hesitate to recommend her (or your company) to anyone.
January 30, 2017
As a result of the impending changes regarding intermediaries legislation
coming this April, I have lent on Sarena for a lot of advice and guidance over the past few weeks to try and establish what each model means for me and my limited company. I would just like to say Sarena's advice, extremely professional and positive approach
to helping me understand all the above, is a credit to No-Worries and I think she certainly deserves due credit and praise for being so accommodating, professional, positive and understanding of my position
December 13, 2016
Sarena is not only a competent accountant, she is extremely efficient in responding to queries and more so friendly.
I felt at ease working with Sarena; She not only made me feel comfortable to ask her questions, I always had peace of mind that I would receive the correct information, and that I would never miss any deadlines - you cannot put a price on that!
Of all the accountants I have worked with in the past, Sarena is by far the most superior.
I can't thank you enough for all your help !
December 09, 2016
I am now leaving the UK and headed back to Australia and wanted to say thank you to the No Worries team. A special thank you needs to go to my account manager Chris Oakes, who, has been excellent in helping me wrap things up in the UK and begin the process of shutting down my company here.
November 29, 2016
No Worries was recommended to me by a friend who said you guys were friendly and professional and a pleasure to work with and she was SO right. I've been delighted to have No Worries as my accountants. Everyone I have dealt with has been a pleasure to work with. I am especially pleased to have had Clayton Maddock as my Accounting Rep. He has always given me solid, and trusted advice, answered all my questions, no matter how small they were, and been completely reliable. And he's done all this with a great sense of humour and a refreshing Antipodean slant (which as an Australian I appreciate). I hope I find accountants who are half as good when I move back to Sydney.
November 25, 2016
Hi, I just wanted to leave feedback for my account manager (Sarena Youssuf). I always find her to be so helpful, knowledgeable and quick to respond to all my queries. She really is a joy to deal with. I think you have a great member of staff there. Regards, Mark Kyriacou.
November 17, 2016
I have been with No Worries for a few years now and they have always been great, particularly Daniel who is very helpful and quick to respond to every query that I had, so much so that he gives me a piece of mind and one less thing to worry about!
November 15, 2016
Hi No-Worries Team, Just wanted to take the time and mention how much we appreciate your service. Daniel is our dedicated accountant and he is amazing at keeping us informed and on track with our accounting requirements. We especially like how he makes the sometimes complicated seem much more simple and easy to understand. Thanks a lot to the team
October 03, 2016
I have used No Worries' accounting services over several years and can't recommend them enough. Sarena and Yaksha, who have been my account managers over the years, have been fantastic - so knowledgeable, patient, prompt and ever ready to answer any questions. Thank you so much for making the process so easy from set-up to closure. I'd highly recommend No Worries to anyone who requires contracting accounting services.
September 22, 2016
Hi Yaksha, I want to say thank you very much for the excellent service you provided me and help in winding up my company in what was a very short timeframe!
Your knowledge and quick turn around of my requests and queries definitely helped make a stressful situation a lot easier.
September 12, 2016
Hi, A friend referred me to No Worries and I was hesitant about going with a company, rather than an individual, but I could not be happier and am so pleased I made the switch. The services are fantastic and I can ask as much as I like, without ever being made to feel I'm taking up too much time or am being thick. Sarena is a total superstar - always positive, pleasant and professional. And I never have to wait to speak to her. I can't recommend No Worries enough. Thank you!
August 15, 2016
I've just gone perm recently but I've been on and off with No Worries for almost 10 years now. Every time I go contracting No Worries is always my company of choice. Kudos for making things so much easier for us contractors.
Sarena has been my account manager for my latest contract stint and I can honestly say that she has been brilliant. Super organised, fast turnaround, great communication and always so helpful. I never hesitate to recommend her when people ask who I use and will specifically ask for her again if I head back into that market!
Many thanks and keep up the great work!
July 20, 2016
The no-worries team make working through a limited company so simple. My account manager Yaksha in particular, was fantastic and very competent in handling the entire process from the initial registration of my company right through to the wind down and final distributions when I relocated over a very short time frame. I would certainly not hesitate in recommending their services.
July 18, 2016
I have found the accounting service that Sarena has provided for me from day one simply first class. I have never once had any issues with her and she is always on hand to answer any queries quickly, maintains a professional attitude in relation to getting things done on time and efficiently and has also been a pleasure to engage with. I have recommended No-Worries to a few friends and have always particularly pointed out that they should ensure that they have Sarena as their account manager. What stands out for me through the service that No Worries provides is it makes the accounting process as simple and 'pain free' for a contractor like myself (with a very user friendly system to log into). I will definitely back should I go back to contracting again!
July 08, 2016
My account manager, Sarena, is fantastic. She is consistently extremely responsive to any queries I have, making me feel that nothing is too much to ask or clarify with her. She always has a cheerful nature in her manner and seems genuinely kind and happy to help any time. This has made your service that much more personal and a pleasure to deal with. She is a star!
July 06, 2016
I have been a contractor using No Worries Accounting for 3 years now and Sarena has been an absolutely terrific accountant! She has always taken the time to answer my many questions promptly and has been proactive, friendly and highly organized. Saying that Sarena is a top-notch accountant is an understatement and her glowing reputation amongst contractors is well deserved! She has truly made my life so much easier!
July 05, 2016
No Worries have provided me with a consistently excellent service over my 3 years of contracting. The team have been professional, knowledgeable, helpful and friendly at all times. I cannot recommend them highly enough
April 19, 2016
I think Aimee provides amazing service despite the fact i bombard her with email requests she has already sent me principally because I can't search my phone at work and email history is tiny.
March 30, 2016
Just wanted to say thanks to Shauna Sheridan for always being so efficient when reconciling my accounts. She is super speedy and has great communication.
March 29, 2016
No Worries were recommended to me by a colleague in December 2010 following my decision to work as a contractor.
5 years on and I've now taken the decision to retire and I couldn't let this milestone pass without thanking you and the No Worries team for all the support and advice provided during this time.
Whilst all the Account Managers I have had during my time with No Worries have provided outstanding service I would like to take the opportunity to recognise Sarena Youssuf in particular. Sarena is an exceptional Account Manager and has provided me with tremendous support. All requests are handled by her without delay in a highly professional and personal manner. Sarena has always gone the 'extra mile' when providing advice and guidance and dealing with matters for me and I can't thank her enough for all she has done. Sarena is an outstanding ambassador for No Worries.
Whilst no longer contracting I will continue to recommend the services of No Worries to both friends and relatives.
Kind regards, Steve
March 02, 2016
Many thanks to Claire for all your assistance, and the excellent service. I really appreciate it.
February 17, 2016
I must say I've had some really great accountants since I started using you 5 years ago, in particular Clayton who is a testament to your organisation.
February 15, 2016
Just a note about my experiences with Clayton... He's been looking after me for a few years now and I have to say he has been an absolute star. Every single query I have had he has dealt with in a timely and professional manner, sometimes I have had to ask him to explain in very simple terms and each time he has done so in a way that makes it easier for me to understand. Sometimes he has gone the extra mile and called me personally to help as well... He has been a pleasure to work with and I hope he sticks around
February 11, 2016
Just a quick message to say that Sarena is a pleasure to have as my accountant. She always responds to my queries in a timely manner and provides accurate and easy to understand advice.
February 01, 2016
Hello, I just wanted to drop you a quick note to say how great a job I think Daniel Richardson is doing for me (and No Worries in turn). I had quite a number of account managers when setting up with yourselves and even wrote to you concerned about this. I think it only fair to write again and say that Daniel's been looking after my account for a number of months now and has been 1st class. He's knowledgable, very fast to respond to any queries and extremely pleasant on both the phone and email when explaining any questions that I pose, still being relatively new to contracting. I think he's a real credit to your company and am very happy to have him as my account manager and with the overall excellent service provided by No Worries. All the best.
February 01, 2016
I was accounting with No-worries for 8 years and want to say a massive thanks to the team and especially Sarena Youssuf. She has gone above and beyond at responding to all my queries. Have always felt reassured by her expertise and guidance, allowing me to focus on my business and not worry about the accounts. Her friendly and polite manner makes the experience feel less daunting and more human.
January 11, 2016
Thank you to everyone at No Worries for your assistance with my company. The service you provide is excellent and very much appreciated.
November 17, 2015
Thanks again for all your assistance Jess. You've been a pleasure to communicate with and your personable service has been much appreciated. I've been thrilled with the service from you and no worries in general.
November 16, 2015
Just wanted to let you know that Sarena is super efficient and very adequately responds to queries.
November 16, 2015
I have recently returned to contracting and signed up with No Worries following a glowing recommendation from a colleague. Setting up a new company in the UK can be a daunting prospect but the team at No Worries has guided me through and ensured the process has been virtually painless. I've had interactions with a number of the team there and all have been most helpful - Alex Minto in particular, who has been on-hand from the outset and helped me through the initial on boarding process, has been an absolute star! Nothing is too much trouble and his attention to detail and prompt and cheery replies make me feel that No Worries really does 'have my back' and that the service provided represents good value for money.
September 23, 2015
Sarena Youssuf has been a pleasure to work with. Always attentive and timely with my queries. I have been so assured I am doing the right thing with my limited company, with Sarena's expert advice, especially given that I am not a resident of the U.K. and not completely sure and aware of the U.K. rules. Sarena thank you for quality service and lovely interactions throughout the 3 years.
September 21, 2015
Thanks to Claire for all your help on getting this (SA Penalty not due) sorted so quickly! As always the service from no worries has been first class
September 07, 2015
Just a quick complimentary message for Jessica Dubey. Always a pleasure to deal with via telephone or email. All queries responded to and actioned promptly and with sufficient detail for me to understand and resolve in due course. Additionally, Jessica is very patient - even when dealing with some of my more sillier questions! Thank you to Jessica and No Worries for taking the stress out of running a ltd company.
August 27, 2015
I'd like to thank Sarena for providing such a great service. She has been a star, very proactive, diligent, spot on and helpful in resolving any queries and concerns. I know my accounting is in safe hands :)
August 11, 2015
Thank you all, and especially my fab accountant Sarena Youssuf, for making my life so much better. Proactive, precise, patient, personal, quick, kind and more - I trust you so much and I am very grateful that you are so professional. I love your service.
August 03, 2015
A big thank you to Sarena Youssuf, my accountant, who is always very helpful, efficient...(the list is long!) and has a kind personal touch.
July 22, 2015
Applied for my ILR this month. Needed a lot of documents to be prepared with very specific requirements. Sarena was extremely helpful in assisting with all of these and sending me all the documents requested much quicker than I expected! Applying for my ILR was a stressful time and No Worries made this a lot easier, and at no additional cost!
July 22, 2015
I’m really happy with the level of service that Sarena provides as my account manager. She responds quickly and efficiently and provides easy-to-understand answers to questions.
July 20, 2015
Just wanted to thank Jess for all her assistance with collating documents for my indefinite leave application. everything was done promptly - like to pass on my thanks to
July 13, 2015
Hi I just wanted to let you know that Sarena Youssuf recently went above and beyond for me when I needed to urgently submit my personal tax assessment. Sarena was super-helpful and acted immediately and quickly on my request. It is sadly rare to receive this kind of customer service but Sarena always provides a first-class service and is a credit to your firm.
July 13, 2015
This is extremely good service. It's very easy to work the portal and staff are always prompt to reply and informative when it comes to any additional queries.
May 04, 2015
I just wanted to drop you a quick email to say how impressed I am with Sarena and Hania - they have both been absolutely fantastic and real credit to your company. I can't be more pleased with the service I have received and will definitely recommend your company to other contractors.
April 27, 2015
Sarena has been invaluable to me over the past few years. She is always on hand to answer my questions and prompt in her replies. More recently she has gone above and beyond to assist with supporting documentation for my Indefinite Leave to Remain application. Thank you!
April 09, 2015
Becky has been extremely helpful and is a pleasure to have as an accountant.
March 11, 2015
I have been a client of No Worries since January 2015, and the service has been fantastic. A special thanks to Jessica Dubey and Claire Weir for all their support with my various queries and questions, and doing their best to ensure that everything is running smoothly. From advising on VAT, the intricacies of salary vs dividend vs loans and the tax implications of each, explaining how the portal works, to ensuring that my company filings are done in good time... Brilliant service.
January 28, 2015
I've been with No Worries for 5 years now and am always happy to recommend to friends and colleagues for consistently great service. The one time I've had a problem it was immediately addressed by Greg himself. Clayton, my account manager of 3 years, is a pleasure to deal with, quick to respond, patient with my questions, and provides clear, easy to understand answers. Flat fee structure and straightforward online portal are great too. Much appreciated, thanks.
December 08, 2014
I'm really pleased by the professional and speedy service provided to me by Anne Almeida-Anderson during her time at No Worries. Everything was dealt with promptly, explained clearly and every email was friendly - I definitely felt like a valued client :) Thanks very much!
September 16, 2014
I would just like to say it will be a shame for me to be leaving No Worries as I really have enjoyed and benefited from using you guys over the past years. You have only ever been a phone call away and have been very professional and helpful to deal with whenever I have had a problem. I will not hesitate to recommend NW in the future as I have done in the past.
September 03, 2014
Hi there. Sarena Youssuf is looking after my accounts and I just wanted you to know that she's doing a grand job. She's always quick to reply to my messages, is eager to help and has solved almost all of my problems and where she couldn't it is because they were out of her hands, but helpfully managed to find a way around the problem. I have recommended your service to anyone who has asked about creating a limited company to carry out contractor services and I hope for their sake that they join you.
September 01, 2014
I have been a contractor for 7 months now and am going permanent next week. The advice that you have provided to me has been excellent and the online accounting facility is easy to use and maintain. I've been really impressed with everyone at No Worries. In particular Anne Almeida-Anderson has been very quick to respond and is highly professional. Fantastic work, thank you!
August 21, 2014
Thanks so much for your help. I think I’d be in prison/struck off/hiding from HMRC in Tijuana if it wasn't for No Worries.
July 07, 2014
Sarena is the best accountant I have had in my years with No-Worries. She is always professional, approachable, patient, helpful and very knowledgeable. She always respond to my queries promptly and clearly. It is my great pleasure to have her taking care of my account.
July 04, 2014
Thank you Sarena, both on the quick answers you give and for the confidant you provide me with your professionalism that I have made the right choice when deciding to go with No-Worries; as a lawyer my self it is really important for me that my actions will be aligned with the authorities guidelines.
June 11, 2014
Hi Directors, I just wanted to drop you a quick note to say that Jessica Dubey has been very helpful in the setting up of my business. A previous company I've worked for tried to bring in the principal of TOFU (take ownership follow up) into the culture. Jessica has been the personification of that principle. When she does not already know the answer to a query (not a regular occurrence), she has gone away and found out quickly. It has made doing business very easy.
April 14, 2014
Becky has been a great person to work with, she's very clear in her responses to questions, as well as the prompt communication help with the whole process. I can honestly say that I have no worries with 'No Worries' thus far. Thank you.
April 07, 2014
Dear Directors of No Worries, I have been with you guys for 4 years now and I can honestly say I do not have one bad thing to say. It is all positive! Never had any real dramas with my accounts and you always send email updates on current legislations and how it may affect me as a contractor. You guys are always looking at how you can improve things and since I've joined I have noticed a lot of improvements in your processes. Sarena is always quick to provide extra documents for my Visa application and whenever I have a query, she is easily contactable by phone and email. I enjoy dealing with her and every other accountant I have had. Thanks for making my life easy and keep up the good work!
April 04, 2014
Dear Sir, I would like to thank your staff for their hard work and express how much I like the online system that you are providing. It is excellent! My account manager, Anne Almeida-Anderson is brilliant, she explains all to me in a way that I can understand it and is very good and timely in responding to my enquiries. All in all, she is ever so pleasant and lovely to work with. Also, your other staff, Becky in particular (but the rest too as they rotate in checking my expenses) are great, very knowledgeable and hard working. Thank you again for providing such a good service.
March 26, 2014
I just had yet another email exchange with my accounting rep Sarena Youssuf and my questions as always got answered very quickly. I've come to rely on her very quick turnaround for my questions, usually within an hour or two, whatever day it may be. And no question is too small to ask her! I started contracting for the first time last year and so far everyone who handled my account at No Worries have far exceeded my expectations. I was also pleasantly surprised when Sarena mentioned I can put my account on hold during a lull period in contracting so I can save on your fees. All these just show you choose to do what's best for the customer and I love it!
March 24, 2014
Fantastic! I've been recommending No Worries to all my friends for years. Great service and advice.
March 18, 2014
Hi there, I'd like to bring your attention to Sarena. She has been really helpful in answering all of my questions, reconciling my account in a timely manner and responding to my emails within the hour. Definitely needed to point out how grateful I am for her help! Cheers
March 14, 2014
I just want to say a big thanks for your help and great service, you made the whole process very easy.
February 10, 2014
I am an Aussie expat living in London and I have found this accounting service to be fantastic! I received such great service from my account manager, Clayton. He was always willing to answer my questions on the phone or on email. His responses were always clear and prompt. My friends recommended No Worries to me and I would also recommend using No Worries to anyone else who wants a fuss free, helpful service.
February 01, 2014
I just want the management to know what a vital asset Clayton is to your firm. All correspondence with me is concise, timely, efficient and always on point. I wish I had guys like Clayton working for me in my team!
January 27, 2014
As someone in the creative industry, the whole accounting thing puzzles me greatly. So to have someone explain things in words of one syllable is very much appreciated. I am also in the process of securing a mortgage with my wife. Again, as you know this is a bit of a nightmare for contractors. Clayton has been really good at supplying information and writing covering letters etc. Even though the bank keeps changing it's mind about what information they need. This has made the whole process a little less stressful and I really appreciate his help.
January 23, 2014
During my four years working and living in London I used No Worries to handle all of my Company's reporting obligations. The team were always on top of the general tax/accounting matters but also helped me with more complex tax planning questions at no extra charge. I also recommended the service to a number of friends over the years, which halved my monthly fee through the refer-a-friend incentive. I would definitely recommend this service to others who are considering taking up contract work in the UK.
January 21, 2014
Clayton is FANTASTIC! ...and so is No Worries - your website, your process, your customer service - everything is really great. I moved to No Worries from another accountant and I've never looked back. I find you so easy to work with, Clayton is so patient with my questions and, most importantly, gives me advice in language that I can understand (unlike my previous accountant). Thanks for the way you've set up your business and your Client website with the client in mind.
December 16, 2013
Hi there Was with another accounting firm for about 4 months and was very unhappy. I ended up getting a fine from the HMRC as they hadn't submitted something. I just wanted to say how happy I am with NoWorries. Clayton Maddock is amazing, he replies to my emails very quickly and answers all my questions (No matter how silly). Can't thank him enough for everything. Being a South African that is new to the country, I was unsure of all the rules and regulations. He does everything for me and I know I really don't have to worry. Great Service. I will defintely recommend to all my friends.
December 09, 2013
I wanted to highlight my highly positive experience with No Worries over the past couple of years.
My account manager during this period has been Becky Drummer Jones, and I could not have wished for a more diligent, considerate, or professional account managers. What could have been a complicated and strenuous undertaken for myself has in fact been a very smooth and timely process.
She is always available to help on the phone or on email in explaining tax related jargon in a way that is easy to understand, and has always sought solutions in order to make my experience as tax efficient as possible. I credit her completely with keeping my tax liabilities low and optimal, she has also kept me abreast on tax related developments and I will recommend your service to colleagues and friends.
I have been very pleased with No Worries and I felt compelled to write to express my gratitude to your company and Becky in particular.
May 24, 2013
I will like to take this opportunity to say thank you for the services provided by you and by the No Worries staff. The service has been top class over the last couple of years. I wish you and your company the best of luck in the future and hopefully we will have the chance to work together again.
May 02, 2013
Nina is my account manager. She has been super helpful with all my queries (of which there are many!) and also super efficient at dealing with them and always friendly. Whenever i've dealt with anyone else (Joel and Sarena) i've had the same good experience. Would def recommend this service.
April 22, 2013
Clayton has an eye for detail which can't be matched. He is always diligent in his work, and promptly responds to my (sometimes numerous) questions being a first-time contractor. Trust and respect is very hard to build with me, Clayton's efficiency and diligence has built up my trust so that I can apply a hands-off approach to my company accounts.
March 27, 2013
I have been contracting through No Worries for some 3 years now and my original account manager was Candice who was exceptionally good and always kept me up to date with all the latest information. Then I heard she will be passing on my account to Craig as she was moving on to another role. I was initially concerned as I had built up a good relationship with Candice. From day one Craig has been fantastic in dealing with my account and queries and often will reply the same day.
March 03, 2013
Dealing with Sarena is always an absolute pleasure. Sarena is knowledgeable and super fast to respond. Working for some of the biggest law firms in the world I have come to expect good service but Sarena/No Worries far exceeds my expectations.
February 01, 2013
Nina has been doing a fantastic job with my account. I have some slightly less common tax issues that have to handled correctly, and she has been very good at helping ensure that everything is done properly and quickly. I'm very happy with the service so far.
January 14, 2013
It is due to the great team at No Worries that I have no hesitation in recommending No Worries and Capital City Accountancy to anyone that I hear is thinking of being a contractor. I even urge those who think they can do the accounting themselves that the service you offer is great value and besides the actual filing of returns you offer great advice with tax issues and expenses that they would miss out on if they choose to do it themselves.
January 08, 2013
The team at No Worries are excellent. They always respond quickly and efficiently to my emails and calls. And have helped me to better understand how to run my Limited Company and are always very friendly, patient and easy to deal with.
December 17, 2012
I have employed the services of No Worries since 2005, and what I particularly liked about No Worries over others was the personalised service at a fixed price. The ability to pick up the phone and speak to my client representative who understood my limited company and its requirements was essential in the successful running of my company and I placed great reliance and value on this unique service. As their company has grown, that personalised service has never been compromised, which goes to show the hard work Greg, Helen and their team put into understanding each client. The online website is extremely easy to use and the additional services and publications they provide are an invaluable resource of information. I couldn't recommend No Worries more highly and wish to thank the team for all their patience and assistance with my queries over the years.
December 11, 2012
Hi there, just wanted to say that I've used "no worries" twice now to set up my limited companies and the service I've received from the staff there has been outstanding. I regularly deal with Becky (Drummer-Jones) and I sometimes ask some pretty blond questions - Becky is always very patient and explains things in a really simple manner - even I understand it! :-) No Worries allows me to forget about the complexities of the limited company dealings as they deal with all of that - all I have to do is enjoy the money I'm making :-)
December 07, 2012
I have been using No Worries for the past couple of years and have been very satisfied with the service provided. Candice and the team at No Worries have always given me helpful advice and their nifty website has really helped me and my business.
December 04, 2012
Happy with the service I receive, thanks. Queries are answered in a timely, professional manner. Relevant information is forwarded in proatively also.
September 16, 2012
I am contacting you regarding the good service i received from Anne Almeida-Anderson. Anne was a great help in my first year contracting and has been very kind, helpful and informative. I think Anne will be a great loss to your Company but i assume Becky will fill her shoes.
August 30, 2012
Am very happy. My No Worries accountants, at this time Clayton, have always responded quickly to my queries and requests quickly; always in a friendly manner. The communications I receive are well composed and state explicitly exactly the action I need to take - it keeps my involvement in my company accounts to a minimum so I can focus on my client's needs. Thx Kulraj.
June 11, 2012
To Whom It may concern, I have used No Worries service for some time now and the level of customer service and attention to detail is second to none, from helping me setup my Limited company for the first time, to manage my VAT, personal and company returns and even helping with the accounting side of the paperwork for my ILR. My account representative Anne has alway shown such professionalism, is friendly and extremely helpful. I have often mailed with queries and I have found that I always get a response on the same day. When I initially looked into the firm I immediately had the impression that No Worries was a professional firm which specifically understood the needs of an IT business. Being a member of the PCG I found some very favourable reviews from other contractors and highly recommend that others look into using No worries services One thing I find very helpful is the fact that email reminders are sent out for VAT returns, personal tax deadlines, company tax deadlines and other reminders. This is just one of the extra services that make No Worries well ahead of other accounting firms.
Francisco De Souza
March 20, 2012
Hi! I would just like to say that Candice Louw's customer service is OUTSTANDING and she is a true asset to No Worries! I joined No Worries back in March 2008 and can honestly say that your service is second to none. In my time with No Worries, I have had several contracts and also taken time out from contracting to travel abroad on several occasions. It NEVER felt as if I had left the UK as the service that I have received from Candice has been brilliant. She always kept me updated with what payments were due and what the status was of my Tax Returns etc. She even went the extra mile to help arrange for the swift delivery of my mobile phone (with the help of Veronique - thank you Veronique!!) upon my return to the UK. This helped me to quickly secure another contract which I will be starting in the next few weeks. Candice, keep up the GREAT work. I look forward to working with you again. Best wishes Francisco.
March 14, 2012
Just a quick note of thanks for your very good service for the last 6 months. The team is always very prompt in answering any of my queries.
March 06, 2012
Back in 2008, after repeatedly falling afoul to all the accounting pitfalls to a construction contractor new to the UK systems, my books were in a mess. I was in very real danger of receiving the undesired attentions of the HRMC. I was referred to No Worries Accounting by a fellow worker with the advice that with their efficient service and user friendly online accounting software, I would be able to get my accounts back into order and keep them that way with a minimum of effort - all without costing an arm or a leg. I am happy to say, that is exactly what I found occurred. The initial service Greg and Sarah (Thornton) gave, well and truly exceeded all expectations on correcting my accounts. I felt the effort inputted and level of personal service they performed, was up and beyond that of which my monthly fee - and it was only still a monthly fee, could allow for. This punctual, highly professional, yet still always amicable service was continued and maintained - problem free - by Sarah and then Anne Almeida-Anderson, for my remaining 4 and a half years in the UK. Now settled back in Australia, No Worries are assisting me in closing down my UK contracting interests. This instils in me the confidence that all will be done efficiently, legally and with no loose ends. Knowing I am in safe hands, I can focus on my new job here and enjoying being back. For any overseas traveller or indeed any permanent resident of the UK, I could not endorse the services of No Worries and/ or Capital City Accountancy more. Again, a big thank you for all you have done and continue to perform.
January 23, 2012
Thank you for your professionalism and unfalteringly excellent and prompt customer service!
December 14, 2011
Thank you very much. That should conclude everything. I would like to say that I have been very happy with no-worries and have been recommending you to friends. I wish you all the best and if I start contracting again I will be back!
November 09, 2011
Hi, I will be leaving No Worries soon as I am no longer working in the UK but I'd like to thank you for all your help, especially Candice, who is always so helpful and nice (and responds so kindly when I ask stupid questions). I will definitely recommend to any friends going over there to go with you guys because you make the limited company caper so much easier (as I have no idea whatsoever how it works!)
November 03, 2011
Hi, Claire has been absolutely wonderful, as has anyone else that I have come into contact with at No Worries. I am always willing to recommend your service to friends, colleagues and any new comers. Cheers, Ervina
November 02, 2011
I'm really pleased to see the option to provide feedback directly now appearing on your web page. I've been a client with NW for over 3 years and can not speak highly enough of Claire Turner. Claire has consistently provided prompt, clear and thorough advice on a variety of matters, from visa issues, buying a car, and more recently maternity benefits. Claire is a huge part of the reason that i have recommended NW to other friends.
October 28, 2011
Your prompt service has definitely made me feel like things are going as fast they can. In the future when I will go back to a LTD company setup. I'm coming back to No Worries! Have a nice day!
October 20, 2011
I had never noticed this feedback box but saw it today! Anyway just wanted to say that I am extremely happy with the service I receive from No Worries. My representative Candice is always extremely timely and helpful with her responses. She is a pleasure to deal with and has been a big help over the past year and a half of which I have been with you guys. She is the reason why I would recommend No Worries to my friends.
October 19, 2011
The service provided directly by Claire and also the other members of the team has always been first class. Keep up the good work!